Frequently Asked Questions
Everything you need to know about your next adventure with Passenger.
What is your shipping policy for domestic orders?
We offer standard shipping which typically takes 3-5 business days. Express shipping options are available at checkout for those who need their gear sooner.
How do I return or exchange an item?
We offer a 30-day return policy. Items must be in their original, unworn condition with tags attached. Simply visit our online returns portal to start your request.
Are your materials sustainably sourced?
Yes, we are committed to the environment. We use organic cotton, recycled polyester, and plastic-free packaging whenever possible to minimize our footprint.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How do I find the right size for me?
Each product page features a detailed size guide with measurements. If you are between sizes, we generally recommend sizing up for a more relaxed, adventure-ready fit.