Returns & Exchanges
We want you to be completely satisfied with your Passenger gear, which is why we offer a 30-day return window for all unwashed and unworn items. Whether the fit isn't right or you've changed your mind, our simple process ensures you can get back to your next adventure quickly.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Gear
Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for transit.
Post the Item
Generate your prepaid shipping label through the portal, print it out, and drop the package off at your nearest authorized collection point.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing